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All accommodation establishments booked through VisitScotland or its network of Tourist Information Centres participate in the VisitScotland Quality Assurance Scheme, so you can rest assured that they meet the organisation's high standards.
VisitScotland's objective assessment of accommodation gives you a clear indication of cleanliness, ambience, hospitality, service, accommodation standard and food. Using a scale of 1-5 Stars, it provides the reassurance you need about what to expect before you arrive. With these reliable Quality Assurance schemes, you can trust VisitScotland, knowing that their quality advisors have done all the research, so that you can relax and enjoy your holiday. And look out for businesses participating in the new Ancestral Tourists Welcome Scheme, which assures you that staff there are knowledgeable and committed to exceeding your needs as an ancestral tourist.
Using 1 to 5 Stars, Visitor Attractions are graded for the standard of customer care they provide for the visitor. The star awards focus on the standard of the welcome, hospitality and service, the attractions presentation as well as the standard of the toilets, shop and cafe, where provided.